I.T. Maintenance and Solution

Maintenance and Support

  • Data backup
  • Help desk support(desktop computers, note books and mac)
  • Network Management & Monitoring(Internet router, firewall, WIFI AP and network equipment)
  • Hardware(Printers, scanners and other computer devices)
  • Mobile phones for business users, like email setup via team viewer.
  • Provide monthly PC health checking(Check antivirus or clean the system cache)
  • Communications for other vendor applications and related troubleshooting.
  • Update the software license and PC inventory
  • Engineer will arrive at the customer’s office site with 4 hours for the server or networking critical issues.
  • Provide onsite support of customer’s office twice a week.
  • Provide unlimited remote, telephone and email support

Solution

  • Big Data
    Help its customers implement systems that enable them to improve decision making through the intelligence gained from the vast amounts of data available to an organisation.
  • Cloud Computing
    Allow organisations to focus on their core competencies and the effective allocation of resources, ensuring maximum impact for your investments.
  • Enterprise Applications
    When effectively aligned with commercial strategy and internal processes, enterprise applications can deliver competitive advantage in a vast range of areas.
  • Mobility
    Provides an excellent foundation for delivering mobile business applications and integrating them with back-end enterprise systems.